5 Reasons why we care
1. We love your pet as if its our own.
Everybody who works at the Super PetShack is a pet lover who owns a number of pets themselves. Our values are based around the fact that we are pet lovers. This helps us to understand you much better and provide you with tried and tested products. We would not sell you anything that we wouldn’t use ourselves.
2. We offer expert advice.
We will never be the cheapest retailer as we can never compete with the online stores that pile goods high and ship them out as quickly as possible. However, what we will do is have a phone number you can call and speak to an experienced advisor who can help you make the best choice for you and your pet.
3. We offer a great, reliable delivery service
We use a great delivery company. They are not the cheapest delivery company but they are the best. They are friendly and helpful which is very important to us as it makes you, our customer, happy.
Our delivery team are reliable and courteous and are on hand to help you out wherever possible.
4. We are specialists in wooden animal housing
We specialise in wooden housing which means that we can offer fantastic ranges to suit all needs and budgets. We try to use ethically sourced timber where possible and have great knowledge about all our housing. If it’s built for animals and made of wood there is a good chance we know about it!
5. We offer a full money guarantee
We want you to be totally comfortable with your purchase so we offer a full 30 day money back guarantee.
